Helpful websites

We understand that moving into residential aged care involves a lot of change and can lead to you having a number of questions. We are more than happy to answer any questions you may have, but we have also listed some websites that you might find useful.


Advocacy, support and information to empower older people and people with disabilities.

Aged Care Complaints Scheme

The Aged Care Complaints Scheme (the Scheme) provides a free service for anyone to raise their concerns about the quality or care or services being delivered to people receiving aged care services subsidised by the Australian Government.

Alzheimer's Australia

Access to resources, support services, education for people with dementia, their carers and family members.

Cancer Council Australia

Australia's peak national non-government cancer control organisation. Cancer Council Australia advises the Australian Government and other bodies on practices and policies to help prevent, detect and treat cancer.

Carers WA and NSW

A non-profit, community based organisation providing information and support for carers, including carers whose loved one has recently been admitted to an aged care home.


Centrelink is delivered by the Australian Government Department of Human Services and supports people with payments and services at times of major change. You can access more information about the assets and income assessment on this website.

Commonwealth Respite and Carelink Centre

Free and confidential information on community aged care, disability and other support services.

Continence Foundation of Australia

Information, training and education about bladder and bowel health issues.


Support for older Australians including advocacy, programs and events.

Department of Veterans Affairs

My Aged Care

Australian Government website explaining the aged care services that are available and how to access them.

The Aged Care Rights Service (TARS) NSW

Advocacy, support and information to empower older people and people with disabilities in NSW.


COVID-19 Daily Update

COVID-19 Update

COVID-19 weekly update from Hall & Prior Health & Aged Care Group.

Read more >
VIDEO: Graeme Prior's 2020 Christmas Message

VIDEO: Graeme Prior's 2020...

A Christmas message from our CEO Graeme Prior to wish you and your families a safe and happy festive...

Read more >
Hall & Prior's Diversity Action Plan

Hall & Prior's Diversity Action...

Click to read Hall & Prior's Diversity Action Plan

Read more >